Privacy Policy | Kleevix

This Privacy Policy meticulously outlines how Kleevix (“We,” “Us,” “Our”) systematically collects, judiciously utilizes, diligently maintains, and responsibly discloses information acquired from users and clients (“Client” or “You”) in the course of providing our comprehensive web design, development, and digital marketing services. This policy is universally applicable to the entire Kleevix website and encompasses all services, features, and resources offered by Kleevix. Our organizational ethos is firmly rooted in an unwavering commitment to safeguarding your privacy and ensuring the robust security and integrity of your personal data throughout all interactions.

1. Information Collection

Kleevix engages in the collection of various categories of information, which is essential for the effective provision and continuous improvement of our diverse services. This information acquisition may occur through multiple channels and encompasses:

  • Personal Identification Information: We may systematically gather personal identification information from Clients through a multitude of interactions. This includes, but is not limited to, instances when Clients navigate our website, complete online forms (e.g., contact forms, inquiry forms), initiate or finalize service orders, opt to subscribe to our newsletters or informational mailing lists, participate in surveys, or engage in other related activities, services, features, or resources that we make available. The specific data points collected within this category may comprise, but are not limited to, full names, professional or personal email addresses, physical postal addresses, telephone numbers, and relevant professional titles or organizational affiliations. The collection of this data is always undertaken with the explicit purpose of facilitating service delivery and communication.
  • Non-Personal Identification Information: Concurrently, we may collect non-personal identification information from Clients during each interaction with our website. This type of information does not directly identify an individual but provides valuable insights into user behavior and technical environments. Examples of non-personal identification information include the specific browser name utilized (e.g., Chrome, Firefox), the type of computing device or mobile device employed (e.g., desktop, tablet, smartphone), and various technical details pertaining to Clients’ connection to our site. This diagnostic data may include the operating system in use, the Internet service providers (ISPs) that facilitate connectivity, and other similar, anonymized technical metrics that aid in optimizing website performance and user experience.
  • Usage Data: This category encompasses detailed information regarding how the service is accessed and utilized, frequently referred to as “Usage Data.” This data is automatically collected and can include critical diagnostic information such as your computer’s Internet Protocol address (e.g., IP address), the specific browser type and version in use, the particular pages of our Service that you visit, the precise time and date of your visit, the duration of time spent on those individual pages, unique device identifiers, and other technical diagnostic data that helps us understand user engagement patterns and identify potential areas for service enhancement.
  • Client Project Data: During the entire lifecycle of providing our specialized services, Kleevix may receive, process, and store sensitive data directly related to your specific projects. This project-specific data could encompass, but is not limited to, proprietary website content (text, images, multimedia), critical access credentials necessary for project execution (e.g., login details for hosting accounts, Content Management Systems like WordPress, analytics platforms), and other highly confidential business-specific information pertinent to the project’s success. It is paramount to note that all such Client Project Data is handled with the utmost confidentiality, subjected to stringent security protocols, and utilized exclusively for the purpose of fulfilling the agreed-upon services.

2. How We Use Collected Information

Kleevix systematically collects and utilizes Client information for a variety of precise and legitimate purposes, all aimed at enhancing service delivery and client satisfaction:

  • To Provide and Maintain Services: The primary application of collected information is to effectively operate, deliver, and continuously maintain the web design, development, and digital marketing services explicitly requested and contracted by the Client. This includes project execution, communication, and technical support.
  • To Improve Customer Service: The information you provide is instrumental in enabling us to respond to your customer service requests and address your support needs with significantly greater efficiency and personalized attention. This allows for a more streamlined and satisfactory client experience.
  • To Personalize User Experience: We may judiciously use aggregated, anonymized information to gain a collective understanding of how our Clients, as a cohesive group, interact with and utilize the various services and resources made available on our site. This aggregate analysis informs our efforts to tailor and optimize the overall user experience, making our platform more relevant and intuitive.
  • To Process Transactions: Any information Clients provide about themselves when placing an order is utilized strictly and exclusively for the purpose of processing and fulfilling that specific service order. Under no circumstances is this information shared with external parties, except to the minimal extent absolutely necessary to facilitate the provision of the requested service (e.g., payment processors, if applicable).
  • To Send Periodic Emails: The provided email address may be utilized to transmit essential Client information and pertinent updates directly pertaining to their active service orders or ongoing projects. Furthermore, it may be employed to respond comprehensively to their inquiries, questions, and/or other direct requests. Should a Client explicitly opt-in to our mailing list, they will subsequently receive emails that may include company news, significant service updates, relevant product or service information, and other promotional communications. Clients retain the right to unsubscribe from marketing communications at any time.
  • To Conduct Analytics: Collected data is extensively used to conduct detailed analytics. This involves analyzing usage patterns, monitoring the effectiveness and performance of our various services, and systematically identifying areas for continuous improvement and strategic development within our offerings. This data-driven approach ensures we are constantly refining our operations.
  • For Security Purposes: Information is critically employed to implement and maintain robust security measures. These measures are designed to protect against unauthorized access, illicit use, unwarranted alteration, or destructive actions targeting your personal information, user credentials (username, password), transaction details, and all data securely stored on our site. This proactive security stance is fundamental to maintaining trust and data integrity.

3. How We Protect Your Information

Kleevix is committed to implementing and maintaining stringent data collection, storage, and processing practices, coupled with advanced security measures. These protocols are meticulously designed to provide robust protection against unauthorized access, illicit alteration, unwarranted disclosure, or destruction of your personal identification information, usernames, passwords, transaction details, and all data securely stored within our systems. These comprehensive measures include, but are not limited to, industry-standard encryption protocols for data in transit and at rest, sophisticated firewall configurations to prevent unauthorized network access, and the deployment of secure server environments with regular vulnerability assessments. Furthermore, access to sensitive personal data is strictly restricted to authorized personnel only, who are bound by confidentiality agreements and regularly trained on data protection best practices.

4. Sharing Your Personal Information

Kleevix maintains a strict policy of not selling, trading, or renting Clients’ personal identification information to any third parties. We may, however, share generic aggregated demographic information that is not linked to any personal identification information regarding visitors and users. This aggregated data may be shared with our trusted business partners, affiliated entities, and select advertisers for the specific purposes outlined in this policy, such as market analysis or service improvement.

In certain circumstances, we may engage reputable third-party service providers to assist us in operating our business, managing our website, or administering specific activities on our behalf, such as the distribution of newsletters or the execution of surveys. In such instances, we may share your information with these carefully selected third parties exclusively for those limited, defined purposes, provided that you have furnished us with your explicit permission to do so. These third parties are contractually obligated to protect your information and use it only for the services they provide to us.

Furthermore, we may disclose your personal data in the good faith belief that such action is genuinely necessary to:

  • Comply with a legal obligation, such as a court order, subpoena, or governmental request.
  • Protect and defend the legitimate rights or property of Kleevix, including the enforcement of our Terms and Conditions.
  • Prevent or thoroughly investigate possible wrongdoing or illegal activities in connection with the service provided.
  • Protect the personal safety of users of the service or the general public in emergency situations.
  • Protect against potential legal liability, including in the context of legal proceedings or regulatory inquiries.

5. Third-Party Websites

Clients may encounter advertising content or other forms of digital content on our site that provides direct links to the websites and services operated by our partners, suppliers, advertisers, sponsors, licensors, and other third parties. It is crucial to understand that Kleevix exercises no direct control over the content, practices, or links that appear on these external sites. Consequently, we bear no responsibility for the privacy practices or content employed by websites linked to or from our own site. These external sites and services operate under their own distinct privacy policies and customer service protocols. We strongly advise Clients to review the privacy policies and terms of service of any third-party website they visit. Browsing and interaction on any other website, including those that are linked from our site, are exclusively subject to that specific website’s own terms and privacy policies.

6. Changes to This Privacy Policy

Kleevix retains the sole discretion to update or amend this privacy policy at any given time, reflecting changes in our practices, legal requirements, or service offerings. When such modifications are implemented, we will promptly revise the “effective date” prominently displayed at the top of this page to indicate the latest version. We strongly encourage Clients to frequently review this page for any alterations to stay comprehensively informed about how we are diligently working to protect the personal information we collect and process. You explicitly acknowledge and agree that it is your inherent responsibility to periodically review this privacy policy and proactively become aware of any modifications that may occur.

7. Your Acceptance of These Terms

By actively using this site and engaging our services, you unequivocally signify your informed acceptance of this Privacy Policy. This acceptance extends to all provisions and principles outlined herein. Should you find yourself in disagreement with any aspect of this policy, it is imperative that you refrain from using our site or engaging our services. Your continued use of the site and services subsequent to the posting of any changes or updates to this policy will be unequivocally deemed as your full and unconditional acceptance of those modifications.

8. Contacting Us

Should you possess any questions, require clarification, or wish to address any concerns pertaining to this Privacy Policy, the operational practices of this site, or your direct dealings with Kleevix, please do not hesitate to contact us at the following designated channels:

Kleevix 

admin@kleevix.com

+8801516538416

227/2 South pirerbug

60 feet Amtola Bazar, Alamin road, Mirpur #1-1216

Effective Date: May 27, 2025

Disclaimer: This Privacy Policy document is presented as a general template and may not comprehensively address all specific legal requirements or unique business situations. It is highly recommended and strongly advised that the Client consults with a qualified legal professional to meticulously customize and validate this policy to their specific business needs and the jurisdictional mandates applicable to their operations, particularly concerning stringent data protection regulations such as the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), or other relevant regional and international data privacy laws. Kleevix provides this document for informational purposes only and explicitly does not offer legal advice.

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